Frequently asked questions.

On desktop MT5, open the Toolbox (Ctrl+T) and go to the History tab. Right-click, choose a period (Last 3 months or Custom), then right-click again and pick Report. Save it as HTML or Open XML (Excel). That file is what you upload. On the MT5 mobile app, reports cannot be exported. Use the desktop app or ask your broker to email you a statement.

MT5 HTML reports (.html / .htm) and Excel reports (.xlsx). The maximum file size is 10 MB, which is far more than a normal report needs.

Starter covers up to 1 month and Pro covers up to 3 months. More trades give a more reliable picture, so 3 months is best if you trade a few times a week.

Usually within 48 hours of your upload. Your dashboard shows each stage (File received, In review, Results ready) and we email you when it is done.

No. Every report is reviewed by hand by a real trader. We use tools to crunch the numbers, but the findings are written for you personally.

A rule-based TradingView strategy that we have tested on the same markets. We show where your entries, exits and risk differ from it, and roughly what following its rules would have changed over the same period.

Never. We only need the exported report file. Please do not send account passwords to anyone, including us.

Yes. Files are stored privately, are visible only to you and the reviewer, and are never shared or sold. You can ask us to delete them at any time.

If you have paid but not yet uploaded a file, you can cancel within 7 days of payment for a full refund. Once your file is uploaded, refunds are not normally available, except if we cannot complete your review or deliver more than 5 days late without telling you. See the refund policy for details.

No. Reviews are educational feedback on your past trading. We do not tell you what to buy or sell, and we do not manage money.